A Responsible Gaming Experience on aqa99
Play with enjoyment and within limits — aqa99 places your safety and wellbeing first.
Let gaming be a source of fun, not stress
aqa99 believes that online gaming is an entertainment activity — it should never be a cause of financial hardship. We are known as a trusted platform among players across Bangladesh. Our responsibility is not only to offer great games, but also to ensure that every player can play in a healthy and controlled way.
On this page you will find out how to use the various tools and services on aqa99 to keep your gaming habits healthy. From deposit limits to temporary breaks and full self-exclusion — everything is within your reach.
Core Responsible Gaming Tools
aqa99 gives you full control over your time and money.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. Raising a limit requires additional verification, while lowering one happens instantly.
Time-Out Feature
Take a temporary break from 24 hours up to 30 days. Your account remains locked during this period. Use this tool if you are feeling stressed.
Self-Exclusion
If gaming feels like it is becoming a problem, exclude yourself from the platform for 6 months or permanently. Opening a new account is not possible while an exclusion is active.
Activity History
View a detailed log of your gaming sessions at any time. How long you played, how much you deposited, how much you withdrew — all information is displayed transparently.
Age Verification
Only those aged 21 or above may open an account on aqa99. We follow a strict age verification process at the time of registration. We are always vigilant in protecting minors.
Support Services
Contact us via 24/7 live chat or send an email to [email protected]. Assistance is available in both Bengali and English.
Warning Signs of Problematic Gaming
If you notice the following signs in yourself, they may be signalling that gaming is going beyond the boundaries of fun. Be aware in time.
- Spending more than your budget and a tendency to deposit even more to "win back" lost money.
- Spending time meant for family, friends, or work on gaming and neglecting daily responsibilities.
- Feeling restless or irritable when trying to stop gaming.
- Hiding the truth or lying to family members about your gaming habits.
- A tendency to escape into gaming during times of stress, loneliness, or frustration.
- Going into debt or borrowing money from others because of gaming.
- Gradually increasing the amount you play to get the same level of excitement.
If you notice even one of the signs above, stop and talk to our support team — this is a sign of wisdom, not weakness.
An Easy Path to Getting Help
Contact Live Chat
Speak directly in Bengali through aqa99's 24/7 live chat support. Our team will help without judgment.
Set a Limit from Account Settings
Log in, go to the "Responsible Gaming" section, and activate a deposit limit or time-out — no additional approval needed.
Request Self-Exclusion
Send an email to [email protected] to request self-exclusion. We will lock the account promptly.
Get Professional Help
Contact your local mental health services centre for professional advice on gaming addiction. aqa99 values your wellbeing more than the game.
Special Guidelines for Parents
aqa99 is a platform for those aged 21 and above only. Access by teenagers or minors is strictly prohibited. Parents should keep their devices secure and keep online gaming account details away from children.
Use parental control software on shared family devices that can block online gaming sites. If you believe a family member under age is trying to access the platform, notify our support immediately.
Concerned about the gaming habits of an adult family member? Have an open conversation with them and, if needed, seek help from our support team — we can guide families too.
Use a password manager and screen lock. Not saving passwords in the browser helps prevent children from gaining access.
Talk regularly with family members about the risks of online gaming. Awareness is the best protection.
Get Help Now
For any concern or problem related to gaming, our support team is always here — without judgment and with empathy.
Frequently Asked Questions
Enjoy aqa99 Safely
Play responsibly and have fun. Browse our games or check the FAQ.